Thank you for choosing Pink by Trisha for your shopping needs. We are committed to providing you with a seamless and efficient shopping experience. Please take a moment to review our delivery policy.
1. Delivery Timeframes: 1.1 Inside Dhaka: Orders placed within Dhaka will be delivered within 5 business days from the date of order confirmation.1.2 For orders placed outside Dhaka, please allow up to 10 business days for delivery from the date of order confirmation.
2. Order Processing: 2.1 All orders will be processed and dispatched for delivery after successful payment confirmation.2.1 Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Charges: 3.1 Inside Dhaka: We offer free shipping for orders within Dhaka.3.2 Outside Dhaka: A nominal shipping fee will be applicable for orders outside Dhaka. The exact shipping cost will be displayed during the checkout process.
4. Tracking Your Order: 4.1 Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to track your shipment.4.2 You can also track your order by logging into your Pink by Trisha account and navigating to the 'Order History' section.
5. Delivery Partners: 5.1 We work with reputable courier services to ensure the safe and timely delivery of your orders.
6. Delivery Address: 6.1 Please ensure that the delivery address provided is accurate and complete to avoid any delays or issues with the delivery.
7. Delayed Deliveries: 7.1 In the rare event of unforeseen circumstances or external factors causing a delay in delivery, we will promptly communicate with you and keep you informed about the status of your order.
8. Order Cancellation: 8.1 Once an order is confirmed and processed, it cannot be canceled. Please review your order carefully before completing the purchase.
9. Customer Support: 9.1 If you have any queries or concerns regarding your order, feel free to contact our customer support team at pinktrisha2020@gmail.com or call our helpline at +88 01700 946 982.
Thank you for choosing Pink by Trisha. We appreciate your trust in our services. Happy shopping!
